Cumulus Support

Hi,
i haven't been using cumulus for long and it has been working fine for a few months but for the last month it has not been showing any data. I tried restarting it today but it came up withj an error message.
I hope you can help

It looks like some kind of system problem, it can't start a thread. Have you tried rebooting your PC?

Thanks for your advice, I tried this and it worked; however recently it has started not showing any data again, even after I restarted the computer.
I really hope you can help,
Rowan

If you zip up the diags folder and attach it, I'll take a look. Did it crash and add another report to the bugreport.txt file?

Here's the latest report from the diags folder and the latest bug report

It seems to be having trouble getting the station to send data. Are you using a real serial port, or a USB adapter?

I'm pretty sure i'm using a real serial port

If you turn on debug logging and let it run for a few minutes, then zip up debug.log and attach it to a reply here, I'll take a look.

Hi,
I am not able to attach any files-don't know why

Too big? How big is it? Have you zipped it?

I've attached the debug log in a word document, hope that's okay

Rowan wrote:I've attached the debug log in a word document, hope that's okay

Well, just zipping it would have been much better. Why can you not do as I ask and zip the files? It makes things much easier for me.

Anyway, everything looks fine in there, but there's less than 30 seconds of trace (from 08:03:35 to 08:03:59). It was reading the data without any problems. Was it not displaying it on the main screen?

Sorry, I didnt understand what you meant by zipping. no it wasn't displaying data on the min screen.

Rowan wrote:Sorry, I didnt understand what you meant by zipping.

Instructions are in the post linked to at the top of the forum - "Please click here before posting...". Right-click and select 'Send to -> Compressed (zipped) Folder'. It works on individual files or entire folders (e.g. the diags folder).

no it wasn't displaying data on the min screen.

Then I'm afraid I have no idea what the problem is, as it was reading data successfully, for those 24 seconds at least. It would appear to be some kind of issue on your computer. I'm not aware of anyone else with the same problem.

Would it be more helpful if I attached a longer debug log?