Cumulus Support

Hi all, I have moved all my domains other to Go Daddy and I cant set up the FTP setting.. Not sure what to put where. I have asked GD and they cant help with this matter..

Anyboby had the same problems?

It seems odd that they couldn't help. They can presumably tell you what to put for server, username and password, so that just leaves the directory. They have a FAQ about finding your root directory - https://support.godaddy.com/help/articl ... trysite=uk - which even says "Website-related applications might also need to know your website's root directory". If you're putting your Cumulus site in the root, then that's what you put for the directory in Cumulus. If you're putting it in a subdirectory, e.g. "weather", then you tack that on to the end of the root directory path.

was just coming on to say that i have sorted it, but now i have anther problem. can i ask you in here?

Yes, ask away...

thanks Steve. it uploads now, but it wipes out all pages?

What do you mean by 'wipes out'? Can you give a link?

seem like it sorted it self out now, the only thing is that my real-time is not working and when it uploads i get ftp error message in between each line. as in attach photo

If your web root is correctly the one shown on the 'changing directory' line, then your remote paths on your extra files are wrong, they need to start with the same thing.

do you mean in the file tab in internet setting?

Yes.

okay i will change them all.. sorry for being so thick! lol

Thanks for you help Steve

Regards

Marc

hi Steve, changed all paths and nothing appears after upload now?

You didn't change the ftp directory on the sites/option page, did you? Is this your site - http://elmsteadweather.co.uk/ ?

The first thing to do is to look on your PC to see if the pages are being created correctly there. Assuming they are, turn on ftp logging and look at the ftplog.txt file for error messages from the server.

Morning Steve, will turn logger on soon, i reloaded all my pages from the 8th. but when it uploaded after that it loaded blanks pages... index.htm and today.htn but didnt undate the others
Marc

Do you have UTF8 set correctly for the templates you are using?