Cumulus Support

I have just migrated one of my friend's systems over to Windows 8.1. (God knows how he's gonna cope with that!). Worked well but data stopped transmitting from Fine Offset console at exactly midnight. Restart - data catchup fine. Is this likely to be connected with date formatting? Asked him to check this in Region settings and believe it is correct short format. Of course I don't know what the format was on his last PC but guess I can check from data files or config.ini?
Dave C

It could be something to do with date formats, perhaps Cumulus sulked when it had to do the end of day rollover. If you zip up the diags folder and attach it, I'll take a look.

Okay, thanks Steve. I'll see if same thing happens tonight and if it does see if I can get Ron to find his diag files
Dave

This may be a key extract from diag file. If not will send full file.

28/03/2015 23:15:00.087 : Latest reading: 2070: Data: 1B 29 D4 00 42 66 00 15 27 00 00 00 80 30 06 00
28/03/2015 23:20:09.838 : FTPRequestDone ftpPutAsync Errcode = 426
28/03/2015 23:24:22.521 : Windows SUSPEND broadcast received
28/03/2015 23:24:22.521 : Close on suspend set, attempting close down
29/03/2015 11:25:58.647 : Windows TIMECHANGE message received
29/03/2015 11:25:58.650 : Windows TIMECHANGE message received
29/03/2015 11:26:08.562 : Humidity difference greater than specified; reading ignored
29/03/2015 11:26:08.562 : Old value = 66 New value = 83 EWhumiditydiff = 10.0

Is it a power management thing with the new Windows 8 PC I wonder?

Dave

Ahem! At the top of the Forum in large writing it says "Do not allow your PC to go into standby mode while Cumulus is running - read the readme.txt!" and you are getting a "Windows SUSPEND broadcast received" so it is trying to hibernate.

You have to set the Power settings so that the PC does NOT hibernate or Suspend or go into a low power mode i.e, switching of USB ports, running down disks etc.

Yes, that's what it looks like. You have to understand I'm doing this for someone else via a phone call who doesn't have many technical computer skills and has just migrated to a new PC with Widows 8 !

Can't you get him/her to install TeamViewer (the free version) and then you can log onto his/her computer and set it up correctly?

Not heard of "Team Viewer" but thanks will look at it. I could sort out remote access. The thing is I "look after" about four stations for people who are even older than me, all with varying PC skills! They've been going for 4 or 5 years with not too many problems I've not been able to solve. I was just a bit hasty putting this on the forum before seeing the diag file. We thought it was a date format thing but looks like the Power management might sort it.
Thanks for your interest,
Dave

TeamViewer is very good especially if you have an account (still free) as this logs all the computers you have access to and once installed on the target computers you are one click away from managing their computers. As long as you are not making money out of the sites (i.e. non commercial use) all the installs are free.

http://www.teamviewer.com/en/index.aspx and Click on Download free for Private use.

Thanks for that David. By the way - are you aware of this non-Cumulus weather site based in Somerset. http://www.norton-radstockweather.co.uk It really is an excellent source especially the model analysis and the local weather forecast.
Dave