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Latest Cumulus MX V4 release 4.4.2 (build 4085) - 12 March 2025
Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024
Legacy Cumulus 1 release 1.9.4 (build 1099) - 28 November 2014
(a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)
Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki
If you are posting a new Topic about an error or if you need help PLEASE read this first viewtopic.php?p=164080#p164080
Cumulus hangs from time to time
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realdexter
- Posts: 10
- Joined: Thu 20 Dec 2012 9:13 am
- Weather Station: WMR200
- Operating System: Win XP Sp3
- Location: Borgholm, Sweden
- Contact:
Cumulus hangs from time to time
At least once a week Cumulus hangs and I have to restart the program. After every restart Cumulus will start downloading data from 2007. I have Cumulus connected to my WMR 200.
- steve
- Cumulus Author
- Posts: 26672
- Joined: Mon 02 Jun 2008 6:49 pm
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Re: Cumulus hangs from time to time
I've seen similar things from time to time with my WMR200; I don't run it all the time, just for testing. Sometimes the station just stops sending data; restarting Cumulus and going through the start up sequence of asking for archive data seems to get it going again. I've also seen the situation where the station sends very old archive data which Cumulus then has to sift through and discard. It seems that sometimes the station doesn't delete archive data once it's been downloaded, even after it's been downloaded multiple times.
When you say it 'hangs' do you mean it just stops updating, or do you have to use the task manager to kill it?
If you zip up the diags folder and attach it, I'll see if I can see anything other than the above.
When you say it 'hangs' do you mean it just stops updating, or do you have to use the task manager to kill it?
If you zip up the diags folder and attach it, I'll see if I can see anything other than the above.
Steve
-
realdexter
- Posts: 10
- Joined: Thu 20 Dec 2012 9:13 am
- Weather Station: WMR200
- Operating System: Win XP Sp3
- Location: Borgholm, Sweden
- Contact:
Re: Cumulus hangs from time to time
I have always thougt that it is Cumulus that stops working, but of course it can just as well be the WMR200 that stops sending data.steve wrote:I've seen similar things from time to time with my WMR200; I don't run it all the time, just for testing. Sometimes the station just stops sending data; restarting Cumulus and going through the start up sequence of asking for archive data seems to get it going again. I've also seen the situation where the station sends very old archive data which Cumulus then has to sift through and discard. It seems that sometimes the station doesn't delete archive data once it's been downloaded, even after it's been downloaded multiple times.
When you say it 'hangs' do you mean it just stops updating, or do you have to use the task manager to kill it?
If you zip up the diags folder and attach it, I'll see if I can see anything other than the above.
When it hangs i close the program using X up in the right corner and then restart it and it start uploading data from 2007-02-11 13:00
I have attached the diags folder, hope you can find out what goes wrong
You do not have the required permissions to view the files attached to this post.
- steve
- Cumulus Author
- Posts: 26672
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Cumulus hangs from time to time
It's not hanging if you can close it like that. The station stops sending data - I can see that you have 'restart if data stopped' set, and in the latest set of logs that's what it keeps doing.
You could try completely clearing the console memory (or even doing a full reset), perhaps if it didn't have those old entries persisting it might behave better.
Make sure you don't have any USB power saving set.
You could try completely clearing the console memory (or even doing a full reset), perhaps if it didn't have those old entries persisting it might behave better.
Make sure you don't have any USB power saving set.
Steve
-
realdexter
- Posts: 10
- Joined: Thu 20 Dec 2012 9:13 am
- Weather Station: WMR200
- Operating System: Win XP Sp3
- Location: Borgholm, Sweden
- Contact:
Re: Cumulus hangs from time to time
I have made full reset sometime last year, but I will try again. Reset and take out batteries and disconnect console and leave it over the day and then restart and reconfigure.steve wrote:It's not hanging if you can close it like that. The station stops sending data - I can see that you have 'restart if data stopped' set, and in the latest set of logs that's what it keeps doing.
You could try completely clearing the console memory (or even doing a full reset), perhaps if it didn't have those old entries persisting it might behave better.
Make sure you don't have any USB power saving set.
Hope that will help!
-
realdexter
- Posts: 10
- Joined: Thu 20 Dec 2012 9:13 am
- Weather Station: WMR200
- Operating System: Win XP Sp3
- Location: Borgholm, Sweden
- Contact:
Re: Cumulus hangs from time to time
I have just made reset and configured the console and it starts uploading data from 2007-01-31 06:00.
- steve
- Cumulus Author
- Posts: 26672
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
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- Contact:
Re: Cumulus hangs from time to time
The reset presumably doesn't clear the memory. I found a similar issue with the 'low battery' indications for the remote sensors (e.g. rain gauge) that Cumulus reads. Once it's triggered, there is no way to clear it. I removed the console batteries for several days, and it was still showing low battery on the rain gauge (which had new batteries) when I started it up again.
Have you tried clearing the logger memory manually?
Have you tried clearing the logger memory manually?
Steve
-
realdexter
- Posts: 10
- Joined: Thu 20 Dec 2012 9:13 am
- Weather Station: WMR200
- Operating System: Win XP Sp3
- Location: Borgholm, Sweden
- Contact:
- steve
- Cumulus Author
- Posts: 26672
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Cumulus hangs from time to time
That looks like it's now sending archive entries with all FF in them - or at least in the timestamp section.
Steve
-
realdexter
- Posts: 10
- Joined: Thu 20 Dec 2012 9:13 am
- Weather Station: WMR200
- Operating System: Win XP Sp3
- Location: Borgholm, Sweden
- Contact:
Re: Cumulus hangs from time to time
Could you please explain how to clear the memory manually?steve wrote:The reset presumably doesn't clear the memory. I found a similar issue with the 'low battery' indications for the remote sensors (e.g. rain gauge) that Cumulus reads. Once it's triggered, there is no way to clear it. I removed the console batteries for several days, and it was still showing low battery on the rain gauge (which had new batteries) when I started it up again.
Have you tried clearing the logger memory manually?
- steve
- Cumulus Author
- Posts: 26672
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Cumulus hangs from time to time
I'm not sure where my manual is at the moment, I'll have to look for it.
Steve
- steve
- Cumulus Author
- Posts: 26672
- Joined: Mon 02 Jun 2008 6:49 pm
- Weather Station: None
- Operating System: None
- Location: Vienne, France
- Contact:
Re: Cumulus hangs from time to time
Still can't find my copy of the user manual, so I looked on the Oregon Scientific web site.
To clear records from the base station:
1. Press clock area until DATA LOGGER is displayed.
2. Press and hold MEM.
3. All LED icons will light up and turn off consecutively (right to left). Delete process
is complete and successful after blinking of last icon .
To clear records from the base station:
1. Press clock area until DATA LOGGER is displayed.
2. Press and hold MEM.
3. All LED icons will light up and turn off consecutively (right to left). Delete process
is complete and successful after blinking of last icon .
Steve
-
realdexter
- Posts: 10
- Joined: Thu 20 Dec 2012 9:13 am
- Weather Station: WMR200
- Operating System: Win XP Sp3
- Location: Borgholm, Sweden
- Contact:
Re: Cumulus hangs from time to time
Google helped me, I found it here:steve wrote:I'm not sure where my manual is at the moment, I'll have to look for it.
https://ambientweather.wikispaces.com/H ... 200+Memory
Now it starts downloading the right way. Thank you for enlighten me!!
Next step to se is how long it takes before it stops sending data