Recent Extremes incorrect

[amaclac]

My recent extreme figures are incorrect today and yesterday are is not displayed at all.
Version 1.9.4 Win 8.1
New user!

[steve]

Please zip up the diags folder and attach it to a reply.

[amaclac]

Please zip up the diags folder and attach it to a reply.

How do I do that Steve?

[steve]

Instructions are in the post linked to near the top of the forum page - "Please click here before posting..."

[amaclac]

Please zip up the diags folder and attach it to a reply.

How do I do that Steve?

[steve]

You're allowing your PC to suspend while Cumulus is running. It was suspended between 15:28 yesterday and 01:16 today, so Cumulus wasn't running at midnight when it would have done the end of day 'rollover'.

[amaclac]

You're allowing your PC to suspend while Cumulus is running. It was suspended between 15:28 yesterday and 01:16 today, so Cumulus wasn't running at midnight when it would have done the end of day 'rollover'.

Yes indeed I did as that is when I went to work and came back home! So the PC needs to be turned on and connected to Cumulus 24/7 for best results? Will it sort itself out tonight providing the PC it turned on and Cumulus connected? If the PC is not turned on all day, is this going to affect any other data? I tend to switch the PC off when not at home.

[steve]

You can turn your PC off whenever you want, Cumulus will catch up when you start it up again. But you can't allow the PC to suspend itself while Cumulus is running - you will get gaps in your data and other issues like the one you have seen. It won't/can't now automatically fix the problem from last night. If you want to do that, you will need to:

1. Stop Cumulus
2. Find the backup folder that it created when it started up yesterday - 31/12/2014 13:28:58.312 : Creating backup folder C:\Cumulus\backup\20141231132858\
3. Copy all of the files from that folder into your data folder, overwriting the existing files.
4. Remove jan15log.txt from the data folder to avoid duplicate entries in that file (as you are 'rewinding' to a previous month)
5. Start Cumulus again

You also seem to be having USB connection problems. You need to make sure you are not unplugging the console while Cumulus is running.

[amaclac]

You can turn your PC off whenever you want, Cumulus will catch up when you start it up again. But you can't allow the PC to suspend itself while Cumulus is running - you will get gaps in your data and other issues like the one you have seen. It won't/can't now automatically fix the problem from last night. If you want to do that, you will need to:

1. Stop Cumulus
2. Find the backup folder that it created when it started up yesterday - 31/12/2014 13:28:58.312 : Creating backup folder C:\Cumulus\backup\20141231132858\
3. Copy all of the files from that folder into your data folder, overwriting the existing files.
4. Remove jan15log.txt from the data folder to avoid duplicate entries in that file (as you are 'rewinding' to a previous month)
5. Start Cumulus again

You also seem to be having USB connection problems. You need to make sure you are not unplugging the console while Cumulus is running.

I recall unplugging the USB this morning in error with Cumulus running. So to summarise what I think I have learned from this:
I can turn off the laptop at any time and when I reconnect Cumulus it will catch up from the last connection point. However, if I turn off before midnight, I will not see correct data under "Recent Extremes" but this will correct itself the next midnight rollover when the laptop is turned on. Unfortunately I am usually asleep by midnight so that Recent Extreme panel will mostly show incorrect data. However, none of this will affect monthly totals etc.
Finally, when you say don't allow the laptop to suspend, do you mean hibernate or sleep?

[steve]

However, if I turn off before midnight, I will not see correct data under "Recent Extremes" but this will correct itself the next midnight rollover when the laptop is turned on. Unfortunately I am usually asleep by midnight so that Recent Extreme panel will mostly show incorrect data.

The Recent Extremes panel will always show correct data as long as you do not allow the PC to suspend while Cumulus is running. If Cumulus was closed down overnight, it will update the Recent Extremes panel when you start it up again the next morning.

Finally, when you say don't allow the laptop to suspend, do you mean hibernate or sleep?

Yes - standby/hibernate/sleep - anything which causes the PC to stop running without closing programs down.

[amaclac]

However, if I turn off before midnight, I will not see correct data under "Recent Extremes" but this will correct itself the next midnight rollover when the laptop is turned on. Unfortunately I am usually asleep by midnight so that Recent Extreme panel will mostly show incorrect data.

The Recent Extremes panel will always show correct data as long as you do not allow the PC to suspend while Cumulus is running. If Cumulus was closed down overnight, it will update the Recent Extremes panel when you start it up again the next morning.

Finally, when you say don't allow the laptop to suspend, do you mean hibernate or sleep?

Yes - standby/hibernate/sleep - anything which causes the PC to stop running without closing programs down.

Many thanks Steve - I think I understand Cumulus a bit better now!