Cumulus Support

Hi All,
Need some assistance.
I have got my station running fairly well N96fy.
Keep getting an error code "FTP Connect Error" Error code=11004.
Connects to Wunderground ok and is sending data with no problem, just keep getting this error code.
Can anyone give me an idea of what is happening and how to correct it.
Regards
Bazz

This error code means Cumulus cannot connect to your server, so I suggest you check you have the correct server name, login and password and make sure that the correct directory on your server where you want Cumulus to upload the data is correct.

Hi David,
Thanks for reply but please bare with me, I am not very good with a computer, can you give me a little more help and explain it in very simple terms.
Regards
Bazz

OK. If you are looking at the Cumulus screen, click on Configuration/Internet.

A window opens with 3 tabs. Make sure the Site/Options tab is selected (the default) and then look in the top left corner and you should see a box labelled Web Site containing

Host Name - make sure this is the correct host name of your web site (your domain name) as given to you by your hosting service provider.

FTP Port - leave at the default of 21.

Directory - the directory your hosting service told you to upload your website data to, usually something like /public_html or /htdocs.

User Name - the user name your hosting service gave you to login to your server.

Password - the password your hosting service gave you (or you changed) to log in to your server.

Ignore the other two parameters. All of the above must be correct to allow Cumulus to login it's FTP client to upload the standard website templates, otherwise you will get the error you mentioned.

Hi David,
All understood and thanks for everything I have set it up as you have said and not had any error message come up as yet. I have been connected for over an hour now and not had any problems.
Thanks once again.
Kindest regards
Bazz

Well done, post the URL (website address starting www.) so we can all take a look !!