Cumulus Support

Hi Steve,
got on weather pc today and cumulus had crashed
what do i need to do to get back on track?
thanks Beau

It's crashing in system code at the start of a realtime update, trying to allocate some memory.

It appears that you've configured Cumulus to upload the current log file at every realtime update? I'm not sure why you would want to do that, but it looks like it causes a problem somewhere. It was running for over two days before the crash, so it may have just been unfortunate timing somewhere. It doesn't look like a memory leak.

Hi Steve,
what setting wood that be I have not changed anything in a long time

On the 'files' tab of the internet settings, you've configured the current log file to be uploaded by specifying a file name of <currentlogfile> and you have 'realtime' ticked. I'm not sure why you would want it uploading every realtime update?

I did fix a build problem with the memory management in a recent build, so it's possible that's related to the crash (as you haven't changed anything). The problem with this kind of crash is that it's not necessarily anything wrong with the actual place in the code where it finally crashed (and it's not crashing in Cumulus code).

It appears that this particular crash is almost certainly nothing to do with the place where it is crashing, but caused by a memory corruption elsewhere in the code. So it could be caused by one of the changes I've done recently.

Hi steve,
I looked at the files cleaned out some that are no longer used
the only one that has realtime checked is for steel gauges and its my understanding that is need for them to work Beau

Hello everyone, I have a problem to solve, cumulus does not work when I open and immediately generates the bugreport. here is the attached files. Thanks

You are using an old unsupported version of Cumulus. It looks like your Windows settings have changed such that it no longer recognises numbers with decimal commas. If you have checked your Windows setting for decimals, and you still get the problem with the current supported version of Cumulus, please zip up the diags folder and attach it and I'll take a look.

I'll be grateful for the prompt response, just like you said! windows did not recognize the comma, now is ok! I can not explain the cause of this. I recently installed a sofware for my printer but do not know whether it could have been the cause of an automatic change settings windows.

ps I love cumulus, thanks thanks again