For some reason today, since 14:00 hrs, Cumulus has not been able to send data to my website. Not knowing what to do exactly since the website login has not changed, I closed Cumulus, then restarted Cumulus. I looked in the diags file and noticed a LONG series of this error "FTPRequestDone ftpPutAsync Errcode = 552"
Does anyone know what this means? Basically is it Cumulus based or webserver based? I have been having issues with the hosting server since they updated some equipment on their end, but as I said Cumulus was working fine until 14:00hrs. I appreciate any ideas anyone may have.
Thanks
Edit: I might add this. In the "FTP progress screen", Cumulus list an FTP Error, but on the main Cumulus screen no "Red" error warning appears and when you open the error list on the main screen nothing is listed.....
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Latest Cumulus MX V4 release 4.4.2 (build 4085) - 12 March 2025
Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024
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(a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)
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FTP error code
Moderator: daj
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bnwrx
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Re: FTP error code
It appears the answer to this is on the host server side. Just chatted with them and it appears some sort of "space" issue on their servers has filled so that no more new data can flow.....I don't claim to understand any of this, but they are working on it and have said it should be fixed in an hour or so. We'll see......
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steve
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Re: FTP error code
There is a list of FTP error codes here: http://kb.globalscape.com/Knowledgebase ... 10142.aspx which is linked to from the FAQ. 552 is "Disk Quota Exceeded" i.e. insufficient space on the server.
Steve
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bnwrx
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Re: FTP error code
Thanks Steve....That is the problem and it has been addressed by my hosting company. A few weeks ago, they notified me of a change in equipment on their end. They also said it was basically updating and routine, and would not affect operations. Since then I have had numerous problems, including downtimes, 404 errors, last weekend the website did a thing where when you tried to view it, it would present a "download" screen and after approving the download it would then load the screen but my "Saratoga scripts" (in PHP) would not load, and then this issue. All have been addressed by the hosting company and I appreciate their efforts. I have been told by them that all these things have been on their side of things but I am beginning to wonder if I may need to switch hosts. As with your software, all this is a bit vague to me, as long as it works, great, but when something goes awry I am in a bit over my head!! Thru all of this I have learned a few things. Thankfully it all seems to be working now......