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Cumulus doesn't load custom HTML files
Posted: Thu 13 Mar 2014 4:36 pm
by mangia86
Hi.
I Have a problem with Cumulus and files upload.
The problem is that Cumulus uploads only the standard HTML files and images, but doesn't upload my personal HTML files.
Some weeks ago, the upload was successful.
This is the screenshot of my internet settings. I have some personal HTML with webtags (condizioni-in-breve.html), and I want Cumulus to process it. However, the file doesn't upload. Where am I wrong?

Re: Cumulus doesn't load custom HTML files
Posted: Thu 13 Mar 2014 5:48 pm
by steve
Is the remote filename correct? Without a path it will just go in the default/home directory - is that how your ftp server is set up? Is your 'ftp directory' setting on the sites/options tab empty? Do you have 'realtime' enabled on the other tab?
Re: Cumulus doesn't load custom HTML files
Posted: Thu 13 Mar 2014 7:11 pm
by mangia86
Ok, let's try to setup my Cumulus.
1) Hostname is "meteogodego.it", don't know if I have to write also "www." or "ftp.".
2) The folder where I have to upload the files is "public_html".
Is the configuration correct?
In the files tab, the directory of the source file is not a problem. But what about the remote filename? If I have already specified the folder "public_html", have I to re-write it in the path?
I tried several configurations, but only the upload of the standard files was successful.
Some weeks ago all worked fine, then I had to re-install Cumulus and now I have such many problems.
Help me!

Re: Cumulus doesn't load custom HTML files
Posted: Thu 13 Mar 2014 7:26 pm
by steve
mangia86 wrote:1) Hostname is "meteogodego.it", don't know if I have to write also "www." or "ftp.".
2) The folder where I have to upload the files is "public_html".
Is the configuration correct?
I don't know, because I don't know anything about your hosting. If it's uploading the standard files to the correct place, then clearly it's correct.
In the files tab, the directory of the source file is not a problem. But what about the remote filename? If I have already specified the folder "public_html", have I to re-write it in the path?
That's what it says in the help, yes. So if your configuration above is correct, you need public_html/condizioni-in-breve.html for the remote filename.
Re: Cumulus doesn't load custom HTML files
Posted: Thu 13 Mar 2014 7:37 pm
by mangia86
steve wrote:I don't know, because I don't know anything about your hosting. If it's uploading the standard files to the correct place, then clearly it's correct.
Exactly, standard files are uploaded into the public_html folder, so I think the configuration is correct.
steve wrote:That's what it says in the help, yes. So if your configuration above is correct, you need public_html/condizioni-in-breve.html for the remote filename.
I have already tried it, but no luck. The file "condizioni-in-breve.htmltmp" is created into the local folder, but no files are uploaded.
Where is the problem?

Re: Cumulus doesn't load custom HTML files
Posted: Thu 13 Mar 2014 7:55 pm
by steve
Turn on ftp logging, and look at the realtimeftplog.txt
Re: Cumulus doesn't load custom HTML files
Posted: Thu 13 Mar 2014 8:46 pm
by mangia86
Any idea?
Code: Select all
21.43.08.753 0565A160 TriggerDataSent 912
21.43.08.776 >|200 TYPE is now ASCII|
21.43.09.755 Putting file
21.43.09.755 ! HighLevelAsync 0
21.43.09.755 0565A160 TriggerDataSent 912
21.43.09.777 >|227 Entering Passive Mode (46,30,244,50,138,45)|
21.43.09.777 ! HighLevelAsync 0
21.43.09.823 0565A920 Socket handle created 2328
21.43.09.823 TWSocket will connect to 46.30.244.50:35373
21.43.10.041 ! Data Session opened (Put)
21.43.10.041 0565A920 TriggerDataSent 2328
21.43.10.041 0565A160 TriggerDataSent 912
21.43.10.069 >|150 Accepted data connection|
21.43.10.069 ! Send first block
21.43.10.069 DataSocketPutDataSent 250
21.43.10.069 0565A920 TriggerDataSent 2328
21.43.10.069 DataSocketPutDataSent 0
21.43.10.069 0565A920 TCustomWSocket.Shutdown 1 2328
21.43.10.093 ! Data Session closed
21.43.10.093 ! Next3PutAsync
21.43.10.093 0565A920 TCustomWSocket.Shutdown 1 2328
21.43.10.097 >|226-File successfully transferred|
21.43.10.097 >|226 0.026 seconds (measured here), 9.48 Kbytes per second|
21.43.10.097 ! Next3PutAsync
21.43.10.097 ! HighLevelAsync 0
21.43.10.097 ! HighLevelAsync done
21.43.10.755 Putting done
21.43.10.755 End of upload of realtime.txt
21.43.10.755 0565A160 TriggerDataSent 912
21.43.10.788 >|200 TYPE is now 8-bit binary|
21.43.11.755 Putting file
21.43.11.755 ! HighLevelAsync 0
21.43.11.755 0565A160 TriggerDataSent 912
21.43.11.789 >|227 Entering Passive Mode (46,30,244,50,138,183)|
21.43.11.789 ! HighLevelAsync 0
21.43.11.790 0565A920 Socket handle created 1764
21.43.11.790 TWSocket will connect to 46.30.244.50:35511
21.43.12.177 ! Data Session opened (Put)
21.43.12.177 0565A160 TriggerDataSent 912
21.43.12.177 0565A920 TriggerDataSent 1764
21.43.12.201 >|553 Prohibited file name: public_html\condizioni-in-dettaglio.html|
21.43.12.202 0565A920 TCustomWSocket.Shutdown 1 1764
21.43.12.202 ! Data Session closed
21.43.12.202 ! Next3PutAsync
21.43.12.755 Putting done
Re: Cumulus doesn't load custom HTML files
Posted: Thu 13 Mar 2014 8:48 pm
by mangia86
Prohibited file name.

Let's change file name and see if it is really that the problem!
Re: Cumulus doesn't load custom HTML files
Posted: Thu 13 Mar 2014 9:12 pm
by mangia86
Found the problem.
In the remote filename I have to use "/" instead of "\".
What a fool!
