Cumulus Support

I am getting different readings, and incorrect ones, depending where I refer.For instance:-

"This Period" (1/1/14 - 31/1/14) "NOAA Monthly Summary" (1/1/14 -31/1/14)
Total rain 180.3 mm 121.9 mm
Wettest day 29.0 mm (19/1/14) 0.0 mm (19/1/14)
" " 0.0 mm (17/1/14) 25.4 mm (17/1/14)

"New Record"
Highest temperature 20.5 C !! (3/2/14)
Highest daily rain 672 mm !! (3/2/14)

I have gone to "Error" I see 12 entries, eg. " 3/2/14 Duplicate entry at line 27 dayfile.txt 13/1/14. Please correct this by editing" I have gone to "Edit" to dayfile. txt in the dropdown menu, to "Help" but cannot work out what needs to be done.

Please can anyone help? Thank you. My weather station is a Lacross 2350 and I use Windows 7.

If you have multiple entries for the same day in dayfile.txt something has gone wrong and you will get differing results depending on where you look. You delete a line in the editor by selecting a line and hitting the delete key, but it may not be that simple, as there may be valid data in both entries, so ideally they need merging.

If you zip up the diags folder and attach it, I may be able to see what's been going on.

Steve, many thanks for your offer of help. Please could you give me click by click how I zip up the diags folder and attach it.
Thank you.

Instructions are in the post linked to near the top of the forum - "Please click here before posting..."

Thank you. I'll go there now.

Steve, the instructions are perfectly clear after I have found the Cumulus installation folder which I cannot do, sorry. I have tried "All Programmes" and "Downloads". I find Cumulus of course but no installation folder. When I installed Cumulus I simply did it from your website. Please can you help?

The default (and recommended) location for Cumulus is in C:\Cumulus

The default used to be C:\Program Files\Cumulus but this was changed some time ago. If you first installed Cumulus a long time ago, it's possible that it would still be in this location if you didn't subsequently move it when upgrading to later versions.

If it's not in either of those locations, I have no idea where it would be, as you must have chosen the location yourself. Try searching your PC for cumulus.exe, or looking at the properties of the shortcut that you use to start Cumulus.

What version are you using?

Thank you. I understand. I'll have another look around where you suggest. If I don't come back to you this evening it's simply that it's taking me time!

I don't know if this gives you what you need. I have Right clicked my Cumulus short cut, clicked "Compressed (zipped) folder". Then I Right clicked this zipped folder and then clicked "Send to mail recipient" I will send it to, steve@sandaysoft.com Hope this is OK for you.

Would be better attached to a post as in the instructions. It may not reach me by email, I have most attachments stripped off.

Hope attachment reaches you.

No, sorry. I have received no email at all from you. Please attach it here, following the instructions.

Having another try!!