Cumulus Stopped functioning

[howesij]

Cumulus has been working perfectly for a couple of years

While I was away on Christmas holidays it stopped responding

on my return the Error light is flashing and "Error: no response" in the status bar

however I can't bring up the Error Log or access any of the menus. I can't shut it down either I have to go to task manager to kill it.

I have tried reinstalling it.
I have tried adding "Logging=1" to the cumulus.ini file to manually turn on debug but this is working either.

Any Suggestions ??

[steve]

It sounds like you may have hit the 'USB lockup' problem, which requires a reset of the console, see various entries in the FAQ, e.g. http://wiki.sandaysoft.com/a/FAQ#Cumulu ... to_kill_it.

It also sounds like you are using an old version of Cumulus. If resetting the console doesn't help, zip up the diags folder and attach it, and I'll take a look.

[howesij]

By doing this I guess I loose the last 5 days data stored on the console

I am at V1.9.3, would you suggest upgrading first to see if this fixes it?

[steve]

Yes, you will likely lose any data in the console.

Upgrading to 1.9.4 won't fix it; the console non-communication is not a Cumulus problem. 1.9.4 has a Cumulus fix which stops Cumulus requiring the task manager to kill it when the station isn't responding at start up.

[howesij]

OK thanks

Have done the reset and it now works

it seems to have down loaded some data but not all of it as I was hoping for the last couple of days which we have reached record maximums of 42degC +

Thanks for you help.