Welcome to the Cumulus Support forum.

Latest Cumulus MX V4 release 4.4.2 (build 4085) - 12 March 2025

Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024

Legacy Cumulus 1 release 1.9.4 (build 1099) - 28 November 2014
(a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)

Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki

If you are posting a new Topic about an error or if you need help PLEASE read this first viewtopic.php?p=164080#p164080

cumulus won't download data

Discussion and questions about Cumulus weather station software version 1. This section is the main place to get help with Cumulus 1 software developed by Steve Loft that ceased development in November 2014.
Post Reply
bnwrx
Posts: 464
Joined: Wed 25 Feb 2009 12:01 am
Weather Station: Ambient WS2095 (Fine/Offset)
Operating System: Windows 10 64bit
Location: Woodland Park, Colorado USA
Contact:

cumulus won't download data

Post by bnwrx »

I opened cumulus after a reboot and now it won't download from my station? Did not do anything extraordinary other than reboot. It does display the correct time and also the days extremes. Any ideas?
User avatar
steve
Cumulus Author
Posts: 26672
Joined: Mon 02 Jun 2008 6:49 pm
Weather Station: None
Operating System: None
Location: Vienne, France
Contact:

Re: cumulus won't download data

Post by steve »

Could you attach the latest file from the Diags folder, please?
Steve
bnwrx
Posts: 464
Joined: Wed 25 Feb 2009 12:01 am
Weather Station: Ambient WS2095 (Fine/Offset)
Operating System: Windows 10 64bit
Location: Woodland Park, Colorado USA
Contact:

Re: cumulus won't download data

Post by bnwrx »

Latest diags folder attached:
cumulus.009
You do not have the required permissions to view the files attached to this post.
User avatar
steve
Cumulus Author
Posts: 26672
Joined: Mon 02 Jun 2008 6:49 pm
Weather Station: None
Operating System: None
Location: Vienne, France
Contact:

Re: cumulus won't download data

Post by steve »

It can't find your station on the USB. You could try unplugging/replugging it, then start Cumulus.
Steve
bnwrx
Posts: 464
Joined: Wed 25 Feb 2009 12:01 am
Weather Station: Ambient WS2095 (Fine/Offset)
Operating System: Windows 10 64bit
Location: Woodland Park, Colorado USA
Contact:

Re: cumulus won't download data

Post by bnwrx »

Tried unplugging then replugging, also tried another USB outlet to no avail. Considering reinstalling Cumulus for a fresh install. What do you think?
User avatar
steve
Cumulus Author
Posts: 26672
Joined: Mon 02 Jun 2008 6:49 pm
Weather Station: None
Operating System: None
Location: Vienne, France
Contact:

Re: cumulus won't download data

Post by steve »

Reinstalling Cumulus is never likely to solve any problems, the installer simply copies files.

I don't really know what to suggest, it sounds like a problem with your station and/or PC, rather than anything to do with Cumulus. If you have Easyweather installed, see if that can connect. Try powering off and on?
Steve
bnwrx
Posts: 464
Joined: Wed 25 Feb 2009 12:01 am
Weather Station: Ambient WS2095 (Fine/Offset)
Operating System: Windows 10 64bit
Location: Woodland Park, Colorado USA
Contact:

Re: cumulus won't download data

Post by bnwrx »

OMG! Can't believe this. I had forgotten I had installed an extension USB cord to the station since the original was so short and when I was cleaning the desktop it became disconnected in the middle. I am so sorry,Steve, for wasting your time!!
User avatar
steve
Cumulus Author
Posts: 26672
Joined: Mon 02 Jun 2008 6:49 pm
Weather Station: None
Operating System: None
Location: Vienne, France
Contact:

Re: cumulus won't download data

Post by steve »

No problem :)

I've just ordered a longer cable myself. I thought about an extension, but decided to go for a single cable. Too many dogs and cats around here to snag on things and disconnect them. Dogs lying at my feet and pressing the reset button is a common occurrence too.
Steve
Post Reply