Cumulus Support

I tried to find this in the FAQ and help. Probably I missed it, but here is my question:

I am currently trying to help my ISP debug a neighborhood intermittent connection problem. As Cumulus tries to update both Wunderground and my Cumulus web page once every five minutes, the text displayed in the Error Log popup window when I click on the "error LED" in the "status" section of the main Cumulus window is effectively a 5-minute sample interval time-stamped internet connectivity integrity log.

This is quite nifty, but the usefulness is a bit short range if I have recently either clicked the Clear button on the pop-up Error log window, or if I have restarted Cumulus.

It there somewhere that the information persists after either of these actions suppresses it this display?

The error log is not persisted anywhere. Almost all of the errors are also logged to the diags files; you might find that for a very few errors they are logged to the debug log (if turned on) instead.

steve wrote:Almost all of the errors are also logged to the diags files;

Thanks. That looks useful. On a quick review, it appears that if I use "ftpConnectAsync Errcode = 10060" from the diag files that the time stamps may give a useful indication of the times of day and persistence of my ISP problem. Actually, I think practically speaking I can just do a findstr looking for 10060 and get useful results. Just maybe I can use this to help the Comcast technician find and fix the problem in their equipment.