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Cumulus toolbox - unable to locate .... cumuluswebtags.php

Posted: Thu 15 Aug 2013 11:35 pm
by Warrandyte
Hi All
when I first started up the toolbox (newly installed) there was nothing available in the drop down list for the phpwebtags files, so I set the ini file - thinking I could come back to it later.

next time it started, the box was greyed, and i couldnt find a way to stop the service to edit those locations. (I Tried!!)

so i did a full uninstall and cleaned up all the files within that modified date (inlcuding a few I shouldnt have) and did a reinstall - and it was still greyed out, starting everything automatically. - even paused, nothing could be edited.

so, I did the regedit search for "toolbox" and cleaned up all i could in there. which helped, after uninstalling of course.

now it shows a short list of files in the "web" directory of Cumulus, but not the cumuluswebtags.php file that I have set up.
(Cumulus takes cumuluswebtags.txt from anoth directory and processes it into the d:\ programs\cumulus\web\cumuluswebtags.php as set up in the internet options for cumulus (no, it does not ftp it) there is a cumuluswebtags.txttmp around to show that it is being processed.

Any ideas on how to fix the issue of:
a) stopping cumulus toolbox so that I can correct the data (without going through this whole manual cleanup routine)
b) getting the file to show in the drodown list.

I noticed that several of the other files that toolbox should create in the "cumulus" directory do not seem to exist if that is any clue.

Re: Cumulus toolbox - unable to locate .... cumuluswebtags.p

Posted: Fri 16 Aug 2013 7:56 pm
by mcrossley
Is it a folder permissions issue since you seem to have installed Cumulus into Program Files instead of a folder outside that structure as is recommended?

If you know how you can grant your user account full permissions on the Cumulus folder and sub-folders.
Edit: that may cause issues in itself if Cumulus is now storing data outside in Program Data because of the existing permissions though.

Re: Cumulus toolbox - unable to locate .... cumuluswebtags.p

Posted: Mon 19 Aug 2013 6:39 am
by Warrandyte
Thanks Mark.
I. Have full permissions and cumulus lives on a data drive as most of my applications do in case of OS crashes.

I didn't read all the instructions as I forgot to make the file available in advance.

Looks like it only does php files which is not appropriate for me, so I have leftist alone.

On another note I have your viewcam up and running with 5 instances on the same machine. However still having trouble accessing externally, probably because I am on a mobile network with a fixed ip, although pocket cloud works well from the office to home.

Re: Cumulus toolbox - unable to locate .... cumuluswebtags.p

Posted: Mon 19 Aug 2013 7:50 am
by gluepack
Well, if for "stop"(ping) you really mean close it as opposed to halt and continue to use, you can always use Task Manager, Ctl-Alt-Del. Well, I say "can always", perhaps you have tried and you can't, in which case you're stymied.

Re: Cumulus toolbox - unable to locate .... cumuluswebtags.p

Posted: Mon 19 Aug 2013 9:18 am
by Warrandyte
Thanks. No it needs to stop the services but keep running as you cant xchanhe anything whilst it is running which it does automatically.