Cumulus Support

Hello, I hate to post unless I have a major problem. and this one I do. For some reason, the web itself is not updating at all anymore, it stopped 2 days ago. when i went and had to change my Hosting IP and DNS stuff. everything is pointing correctly at the new DNS. and I put the info into the internet section as well, so it will update my site. but it is not. Twitter and all other places are working fine, its just the site itself seems to be totally dead with updated info.

I tried a web update from the top menu, and i got this response..

Logging in to xxx.xxx.xxx.xxx
Uploading C:\Cumulus\web\monthlyrecord.htmtmp
Remote file: /public_html/SHELBYOHWX.COM/WxForecast
FTP Error
Already disconnected!

I included a picture of my settings. though I cant understand why just changing the internet IP address would stop it from doing any updates.

this is from the Cumulus.ini file. I figured that you might want to see it.

[FTP site]
Host=192.xxx.xxx.xxx
Port=21
Username=xxxxxxxxxxx
Password=xxxxxxxxxxxx
Directory=/public_html/SHELBYOHWX.COM/WxForecast
AutoUpdate=1
ActiveFTP=1
EnableRealtime=1
RealtimeInterval=60000
UpdateInterval=10
IncludeSTD=1
IncludeSTDImages=1
FTPRename=1
DeleteBeforeUpload=1
ResizeGraphs=0
GraphHeight=300
GraphWidth=750
ImageFolder=C:\Cumulus\iphone\
ImageCopyRealtime=1
ExtraLocal0=C:\Cumulus\web\index.htm
ExtraRemote0=/public_html/SHELBYOHWX.COM/WxForecast
ExtraProcess0=1
ExtraBinary0=0
ExtraRealtime0=1
ExtraFTP0=1
ExtraLocal1=C:\Cumulus\web\gauges.htm
ExtraRemote1=/public_html/SHELBYOHWX.COM/WxForecast
ExtraProcess1=1
ExtraBinary1=0
ExtraRealtime1=1
ExtraFTP1=1
ExtraLocal2=C:\Cumulus\web\monthlyrecord.htm
ExtraRemote2=/public_html/SHELBYOHWX.COM/WxForecast
ExtraProcess2=1
ExtraBinary2=0
ExtraRealtime2=0
ExtraFTP2=1
ExtraLocal3=C:\Cumulus\web\record.htm
ExtraRemote3=/public_html/SHELBYOHWX.COM/WxForecast
ExtraProcess3=1
ExtraBinary3=0
ExtraRealtime3=0
ExtraFTP3=1
ExtraLocal4=
ExtraRemote4=
ExtraProcess4=1
ExtraBinary4=0
ExtraRealtime4=0
ExtraFTP4=1
ExtraLocal5=
ExtraRemote5=
ExtraProcess5=1
ExtraBinary5=0
ExtraRealtime5=0
ExtraFTP5=1
ExtraLocal6=
ExtraRemote6=
ExtraProcess6=1
ExtraBinary6=0
ExtraRealtime6=0
ExtraFTP6=1
ExtraLocal7=
ExtraRemote7=
ExtraProcess7=1
ExtraBinary7=0
ExtraRealtime7=0
ExtraFTP7=1
ExtraLocal8=
ExtraRemote8=
ExtraProcess8=1
ExtraBinary8=0
ExtraRealtime8=0
ExtraFTP8=1
ExtraLocal9=
ExtraRemote9=
ExtraProcess9=0
ExtraBinary9=0
ExtraRealtime9=0
ExtraFTP9=0
RealtimeFTPEnabled=1
RealtimeTxtFTP=1
ExternalProgram=
RealtimeProgram=
DailyProgram=
ExternalParams=
RealtimeParams=
DailyParams=
IncludeSolarChart=1
IncludeUVChart=0
IncludeSunshineChart=1


if you want any more info, tell me where to look and ill get it for you. I just pray its something simple that i cant see.

Thanks IN Advance, Ray

PS: also un-checked the FTP from the files side, and when i did a web update I got this message....

Logging in to xxx.xxx.xxx.xxx
Changing directory to /public_html/SHELBYOHWX.COM/WxForecast
Uploading standard files
Sending html pages
FTP Error: FTP component not connected
Aborting
Already disconnected!

Try by unticking the Use active FTP mode setting.

I can't tell you why but that worked for me recently when I was getting similar error, after GoDaddy switched me to a new server and a new IP address. Also, I don't have "Delete before upload" ticked in my settings.

Paul

If Paul's suggestion doesn't help, you'll need to turn on the ftp logging and look at ftplog.txt; the ftp progress window isn't any help in diagnosing problems.

Note that using 'rename' and 'delete before upload' isn't useful. The point of 'rename' is to minimise the length of time when a file is unavailable while it's being uploaded. If your ftp server requires you to delete the file before uploading a new one, the rename option isn't serving any purpose as the file has already gone, and in fact extends the period that the file is unavailable.