I had an issue with both my WiFiLogger and Weatherlink Live yesterday afternoon. Both failed to upload to Weatherlink.com, and couldn't connect to CumulusMX.
Miraculously, after a sleepless night, the WiFiLogger was running this morning so reconnected by itself and one instance of CMX back online. But WLL was not connecting. I called Davis Support (fortunately we are in North America and calling California is not hard) and was 3rd in the queue. A voice message kept me informed where I was in the queue, until i was next - about 15 minutes. The support person was kind, seemed knowledgeable, gave instructions what to do with the Weatherlink App to check internet, and very patient with me. Finally after about 15 minutes he could see that the WLL was uploading to WL.com and that we resolved the issue and all is good - A OK!
Enjoy,
Paul
Welcome to the Cumulus Support forum.
Latest Cumulus MX V4 release 4.3.0 (build 4063) - 04 December 2024
Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024
Legacy Cumulus 1 release 1.9.4 (build 1099) - 28 November 2014
(a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)
Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki
Latest Cumulus MX V4 release 4.3.0 (build 4063) - 04 December 2024
Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024
Legacy Cumulus 1 release 1.9.4 (build 1099) - 28 November 2014
(a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)
Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki
Davis Support - AAA
-
PaulMy
- Posts: 4157
- Joined: Sun 28 Sep 2008 11:54 pm
- Weather Station: Davis VP2 Plus 24-Hour FARS
- Operating System: Windows8 and Windows10
- Location: Komoka, ON Canada
- Contact:
Davis Support - AAA
VP2+
C1 www.komokaweather.com/komokaweather-ca
MX https://komokaweather.com/cumulusmx/index.htm /index.html /index.php
MX https://komokaweather.com/cumulusmxwll/index.htm /index.html /index.php
MX https:// komokaweather.com/cumulusmx4/index.htm
C1 www.komokaweather.com/komokaweather-ca
MX https://komokaweather.com/cumulusmx/index.htm /index.html /index.php
MX https://komokaweather.com/cumulusmxwll/index.htm /index.html /index.php
MX https:// komokaweather.com/cumulusmx4/index.htm
-
mcrossley
- Posts: 13858
- Joined: Thu 07 Jan 2010 9:44 pm
- Weather Station: Davis VP2/WLL
- Operating System: Bullseye Lite rPi
- Location: Wilmslow, Cheshire, UK
- Contact:
Re: Davis Support - AAA
Nice to hear a positive report. On forums you tend to just hear the negative things - naturally, most people don't report things working as they should.