@prodata,
This is an attempt to contact ProData as the phone is not being answered and an email hasn’t been acknowledged.
There’s no voice message - the call is simply terminated. Nothing on the website to indicate any issues. I’m trying to speak to someone before I place an order. It seems impossible. Surely an option to leave a message should be available. Or if everyone is out of the office can’t calls be transferred to a mobile?
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Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024
Cumulus MX V4 beta test release 4.0.0 (build 4019) - 03 April 2024
Legacy Cumulus 1 release 1.9.4 (build 1099) - 28 November 2014
(a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)
Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki
ProData not answering phone [Resolved]
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- Posts: 3390
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- Weather Station: Davis VP2 with Daytime FARS
- Operating System: Windows XP SP3
- Location: Cheadle Hulme, Cheshire, England
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ProData not answering phone [Resolved]
Last edited by RayProudfoot on Mon 13 Dec 2021 9:12 pm, edited 1 time in total.
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- Posts: 139
- Joined: Sun 03 Jan 2010 10:57 am
- Weather Station: Davis Pro2
- Operating System: Windows 2012R2
- Location: London
Re: ProData not answering phone
I sent them a email (sales@weatherstations.co.uk) this morning, and got a reply within the hour.
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- Posts: 3390
- Joined: Wed 06 May 2009 6:29 pm
- Weather Station: Davis VP2 with Daytime FARS
- Operating System: Windows XP SP3
- Location: Cheadle Hulme, Cheshire, England
- Contact:
Re: ProData not answering phone
Ian, I sent mine to sales@prodata.co.uk. I’ve had an email from them with the new address.
I’ve heard back from them this morning and they don’t know why the calls to their landline number weren’t answered. Strange.
I’ve heard back from them this morning and they don’t know why the calls to their landline number weren’t answered. Strange.
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- Posts: 139
- Joined: Sun 03 Jan 2010 10:57 am
- Weather Station: Davis Pro2
- Operating System: Windows 2012R2
- Location: London
Re: ProData not answering phone
That's good. I ordered something from them late Thursday, and it arrived this afternoon. So all good here.
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- Posts: 3390
- Joined: Wed 06 May 2009 6:29 pm
- Weather Station: Davis VP2 with Daytime FARS
- Operating System: Windows XP SP3
- Location: Cheadle Hulme, Cheshire, England
- Contact:
Re: ProData not answering phone
Ian, I can beat that. Ordered replacement ISS Friday morning and it arrived this morning. Should be going up tomorrow.