Welcome to the Cumulus Support forum.

Latest Cumulus MX V3 release 3.28.6 (build 3283) - 21 March 2024

Cumulus MX V4 beta test release 4.0.0 (build 4018) - 28 March 2024

Legacy Cumulus 1 release v1.9.4 (build 1099) - 28 November 2014 (a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)

Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki

Showing all values 0 on Cumulus Mx

Discussion specific to Davis weather stations
Post Reply
User avatar
raul_sbd
Posts: 94
Joined: Wed 16 Jan 2013 7:58 am
Weather Station: Davis Vantage Pro2
Operating System: Windows 10
Location: Glossop
Contact:

Showing all values 0 on Cumulus Mx

Post by raul_sbd »

Hello everyone,

I’m not sure what happened to my data.

It’s been working fine for years..until last week, I’m on the last MX update, and my VP2 Is connecting fine to my console showing on cumulus.exe

All data showing as 0, temp, humidity, wind, etc on the web host. On the physical console showing correct. I have already restarted it but no luck..

Any thing can be suggested? I’m really struggling not having my data on cumulus.

Many Thanks
My Weather Site Sale M33 (Uk)

http://raulsbd.co.uk/index.htm
User avatar
PaulMy
Posts: 3776
Joined: Sun 28 Sep 2008 11:54 pm
Weather Station: Davis VP2 Plus 24-Hour FARS
Operating System: Windows8 and Windows10
Location: Komoka, ON Canada
Contact:

Re: Showing all values 0 on Cumulus Mx

Post by PaulMy »

Is everything ok in the startup screen, does it say Normal running?
Have you looked at the latest MXdiags? or zip up and attach it in a reply post.

Enjoy,
Paul
Davis Vantage Pro2+
C1 www.komokaweather.com/komokaweather-ca
MX www.komokaweather.com/cumulusmx/index.htm /index.html /index.php
MX www.komokaweather.com/cumulusmxwll/index.htm /index.html /index.php
MX www. komokaweather.com/cumulusmx4/index.htm

Image
User avatar
raul_sbd
Posts: 94
Joined: Wed 16 Jan 2013 7:58 am
Weather Station: Davis Vantage Pro2
Operating System: Windows 10
Location: Glossop
Contact:

Re: Showing all values 0 on Cumulus Mx

Post by raul_sbd »

It does show normal running, I will provide the txt file on my return to Uk as I am on holidays. Many Thanks Paul!! ;)
My Weather Site Sale M33 (Uk)

http://raulsbd.co.uk/index.htm
User avatar
raul_sbd
Posts: 94
Joined: Wed 16 Jan 2013 7:58 am
Weather Station: Davis Vantage Pro2
Operating System: Windows 10
Location: Glossop
Contact:

Re: Showing all values 0 on Cumulus Mx

Post by raul_sbd »

I am back now from holidays and having access now to the pc where Cumulus MX is installed

It seems it all went pears up after i installed last mx update - since then all the values on console showing 0 - I installed as i usually do copying all the files (not folders over) to the Cumulus MX root folder.

Not really sure where to look on the mxdiags folder - I am trying to zip it now and post it here. I would appreciate some help pls :) @paulmy
My Weather Site Sale M33 (Uk)

http://raulsbd.co.uk/index.htm
User avatar
raul_sbd
Posts: 94
Joined: Wed 16 Jan 2013 7:58 am
Weather Station: Davis Vantage Pro2
Operating System: Windows 10
Location: Glossop
Contact:

Re: Showing all values 0 on Cumulus Mx

Post by raul_sbd »

PaulMy wrote: Thu 26 Aug 2021 8:48 pm Is everything ok in the startup screen, does it say Normal running?
Have you looked at the latest MXdiags? or zip up and attach it in a reply post.

Enjoy,
Paul
Here it is the mxdiags file zipped. Let me know if there is anything i can change do to get it working back again :) Thank you
You do not have the required permissions to view the files attached to this post.
My Weather Site Sale M33 (Uk)

http://raulsbd.co.uk/index.htm
User avatar
PaulMy
Posts: 3776
Joined: Sun 28 Sep 2008 11:54 pm
Weather Station: Davis VP2 Plus 24-Hour FARS
Operating System: Windows8 and Windows10
Location: Komoka, ON Canada
Contact:

Re: Showing all values 0 on Cumulus Mx

Post by PaulMy »

Hi,
It seems it all went pears up after i installed last mx update - since then all the values on console showing 0 - I installed as i usually do copying all the files (not folders over) to the Cumulus MX root folder.
That doesn't sound correct. All the folders, except \data and \Reports, should also be copied for a new version update.

For attaching the MXDiags file:
On your computer open \CumulusMX\MXdiags folder
Right click on the last 20210906-xxxxxx folder, select Send to, select Compressed (zipped) folder and a new zip file will be created.
In a reply post at near the bottom select Attachments, Add files, go to CumulusMX\MXdiags and click on that new zip file to attach it.
Send.

Enjoy,
Paul
Davis Vantage Pro2+
C1 www.komokaweather.com/komokaweather-ca
MX www.komokaweather.com/cumulusmx/index.htm /index.html /index.php
MX www.komokaweather.com/cumulusmxwll/index.htm /index.html /index.php
MX www. komokaweather.com/cumulusmx4/index.htm

Image
User avatar
raul_sbd
Posts: 94
Joined: Wed 16 Jan 2013 7:58 am
Weather Station: Davis Vantage Pro2
Operating System: Windows 10
Location: Glossop
Contact:

Re: Showing all values 0 on Cumulus Mx

Post by raul_sbd »

PaulMy wrote: Mon 06 Sep 2021 2:58 pm Hi,
It seems it all went pears up after i installed last mx update - since then all the values on console showing 0 - I installed as i usually do copying all the files (not folders over) to the Cumulus MX root folder.
That doesn't sound correct. All the folders, except \data and \Reports, should also be copied for a new version update.

For attaching the MXDiags file:
On your computer open \CumulusMX\MXdiags folder
Right click on the last 20210906-xxxxxx folder, select Send to, select Compressed (zipped) folder and a new zip file will be created.
In a reply post at near the bottom select Attachments, Add files, go to CumulusMX\MXdiags and click on that new zip file to attach it.
Send.

Enjoy,
Paul
I have now attach it for you also have copied all the folders except Data and Reports.. still giving 0 data value after copying the last version. Also noticed when i launch the cumulus.exe it says connected to the station correctly but doesnt download archieve data and last data\today.ini is around 20th of August - I think is the day the problem started.

Many Thanks again Paul, much appreciate your help on this one :) Let me know if you need anything else on this one.
You do not have the required permissions to view the files attached to this post.
My Weather Site Sale M33 (Uk)

http://raulsbd.co.uk/index.htm
User avatar
PaulMy
Posts: 3776
Joined: Sun 28 Sep 2008 11:54 pm
Weather Station: Davis VP2 Plus 24-Hour FARS
Operating System: Windows8 and Windows10
Location: Komoka, ON Canada
Contact:

Re: Showing all values 0 on Cumulus Mx

Post by PaulMy »

Hi,
The last MXdiags log file where everything seems to be working ok is 202110819 and that was v3.11.4-b3133 and it ran until 20210820 23:27.56 and suddenly stopped.
The next restart was 20210821 11:31:53 still on v3.11.4-b3133 and that has immediate errors.

Code: Select all

2021-08-21 11:31:58.129 LOOP2 disabled
2021-08-21 11:31:58.129 Serial device = COM5
2021-08-21 11:31:58.129 Serial speed = 19200
2021-08-21 11:31:58.145 InitSerial: Connecting to the station
2021-08-21 11:31:58.160 SendEmail: Sending email, to [raul_sbd@hotmail.com], subject [Cumulus MX Alarm], body ["A Cumulus MX alarm has been triggered.\r\nAn upgrade to Cumulus MX is now available" +
    ".\r\nLast error: Build 3143 is available"]...
2021-08-21 11:32:01.223 InitSerial: Error - The write timed out.
2021-08-21 11:32:01.223 Connected OK
2021-08-21 11:32:01.223 Reading firmware version
2021-08-21 11:32:05.048 SendEmail: Error - MailKit.Security.AuthenticationException: 535: 5.7.139 Authentication unsuccessful, the user credentials were incorrect. [LO2P265CA0492.GBRP265.PROD.OUTLOOK.COM] ---> MailKit.Net.Smtp.SmtpCommandException: 5.7.139 Authentication unsuccessful, the user credentials were incorrect. [LO2P265CA0492.GBRP265.PROD.OUTLOOK.COM]
   --- End of inner exception stack trace ---
   at MailKit.Net.Smtp.SmtpClient.<AuthenticateAsync>d__73.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at CumulusMX.EmailSender.<SendEmail>d__4.MoveNext()
2021-08-21 11:32:05.298 WakeVP: *** VP2 Not woken
2021-08-21 11:32:05.298 Reading firmware version
2021-08-21 11:32:09.351 WakeVP: *** VP2 Not woken
2021-08-21 11:32:09.351 FW version = ???
2021-08-21 11:32:09.367 CheckLoggerInterval: Reading logger interval
2021-08-21 11:32:13.427 WakeVP: *** VP2 Not woken
2021-08-21 11:32:13.459 Last update time = 20/08/2021 23:15:00
2021-08-21 11:32:13.459 Reading console time
2021-08-21 11:32:17.513 WakeVP: *** VP2 Not woken
2021-08-21 11:32:17.513 getTime: Expected 8 bytes, got 0
2021-08-21 11:32:17.513 Console clock: Failed to read console time
You undated to v3.12.1-b3143 on the same day and that also gave errors

Code: Select all

2021-08-21 12:37:38.990 Normal running
2021-08-21 12:37:40.429 WakeVP: *** VP2 Not woken
2021-08-21 12:37:41.437 SendLoopCommand: Error sending LOOP command [LOOP 50]: The write timed out.
2021-08-21 12:37:41.438 InitSerial: Connecting to the station
2021-08-21 12:37:42.440 InitSerial: Error - The write timed out.
2021-08-21 12:37:42.441 SendLoopCommand: Starting - LOOP 50
2021-08-21 12:37:46.478 WakeVP: *** VP2 Not woken
2021-08-21 12:37:47.490 SendLoopCommand: Error sending LOOP command [LOOP 50]: The write timed out.
2021-08-21 12:37:47.491 InitSerial: Connecting to the station
2021-08-21 12:37:48.520 InitSerial: Error - The write timed out.
Sorry I can't help on why it suddenly stopped on 20210821 and then failed to restart and run correctly on either v3.11.4 and current v3.13.0. A question for Mark or others...

Unless you have modifications, you could try a new install and copy over the \data and \Reports folders and Cumulus.ini.

Enjoy,
Paul
Davis Vantage Pro2+
C1 www.komokaweather.com/komokaweather-ca
MX www.komokaweather.com/cumulusmx/index.htm /index.html /index.php
MX www.komokaweather.com/cumulusmxwll/index.htm /index.html /index.php
MX www. komokaweather.com/cumulusmx4/index.htm

Image
User avatar
mcrossley
Posts: 12694
Joined: Thu 07 Jan 2010 9:44 pm
Weather Station: Davis VP2/WLL
Operating System: Bullseye Lite rPi
Location: Wilmslow, Cheshire, UK
Contact:

Re: Showing all values 0 on Cumulus Mx

Post by mcrossley »

It started failing *before* you installed the latest update.

On 21 Aug @ 11:31 you started v3.11.4 after the previous run was abruptly stopped (no orderly stop).
Was the computer rebooted/crashed or something on 20 Aug @23:27?

From then on, neither version 3.11.4 nor 3.12.1 nor 3.13.0 all of which you have tried can see the console on COM5.

I'd look at your computer configuration. Is the console still connected to COM5? Maybe try unplugging it and reattaching.
User avatar
raul_sbd
Posts: 94
Joined: Wed 16 Jan 2013 7:58 am
Weather Station: Davis Vantage Pro2
Operating System: Windows 10
Location: Glossop
Contact:

Re: Showing all values 0 on Cumulus Mx

Post by raul_sbd »

Thanks for the replies guys!

I have managed to sort it out early on - the issue was VirtualVP wasnt running - and that made effect on cumulus contacting the console.. so yes Mark probably something related to COM5 port.
Now its running fine again and all data displaying as it should.

Thanks for your help!! Much appreciated!
My Weather Site Sale M33 (Uk)

http://raulsbd.co.uk/index.htm
Post Reply