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Intermittent FTP Timeout Errors upload to my Website

Discussion specific to Oregon Scientific weather stations
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geoffw
Posts: 556
Joined: Fri 08 May 2009 3:12 pm
Weather Station: Davis Vantage Vue
Operating System: Windows 10
Location: Pembrokeshire West Wales UK
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Intermittent FTP Timeout Errors upload to my Website

Post by geoffw »

This started about a week ago, frequent "Timeout Errors" reported. I've always had a few but now they are coming all through the day. The station is updated every two minutes at the moment.

15/07/2015 10:07:22 : FTP Connect Timeout
15/07/2015 10:07:22 : FTP Connect Error, Error code = 426
15/07/2015 10:22:22 : FTP Connect Error, Error code = 10060
15/07/2015 10:24:31 : FTP Connect Timeout
15/07/2015 10:24:31 : FTP Connect Error, Error code = 426
15/07/2015 10:26:31 : FTP Connect Timeout
15/07/2015 10:26:31 : FTP Connect Error, Error code = 426
15/07/2015 10:27:01 : FTP Connect Timeout
15/07/2015 10:27:01 : FTP Connect Error, Error code = 426
15/07/2015 10:27:31 : FTP Connect Timeout
15/07/2015 10:27:31 : FTP Connect Error, Error code = 426
15/07/2015 10:28:31 : FTP Connect Timeout
15/07/2015 10:40:31 : FTP Connect Timeout
15/07/2015 10:40:31 : FTP Connect Error, Error code = 426
15/07/2015 10:41:01 : FTP Connect Timeout
15/07/2015 10:41:01 : FTP Connect Error, Error code = 426
15/07/2015 10:56:31 : FTP Connect Timeout
15/07/2015 10:56:31 : FTP Connect Error, Error code = 426
15/07/2015 11:06:22 : FTP Connect Error, Error code = 10060
15/07/2015 11:08:23 : FTP Connect Error, Error code = 10060
15/07/2015 11:28:31 : FTP Connect Timeout
15/07/2015 11:28:31 : FTP Connect Error, Error code = 426
15/07/2015 11:34:31 : FTP Connect Timeout
15/07/2015 11:34:31 : FTP Connect Error, Error code = 426

Any suggestions about troubleshooting them?
Geoff
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uncle_bob
Posts: 505
Joined: Wed 17 Aug 2011 2:58 pm
Weather Station: WeatherDuino Pro2
Operating System: 2008
Location: Canberra

Re: Intermittent FTP Timeout Errors upload to my Website

Post by uncle_bob »

Maybe your host has clamped down on the FTP access as some see it like a DDOS type attack.
Can you connect OK with a stand alone FTP client like Filezilla?
Interested in building your own Weather Station? Maybe check out the WeatherDuino Pro Project Here
Conder, Canberra Weather
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colinpb
Posts: 86
Joined: Thu 10 Nov 2011 8:14 pm
Weather Station: VP2+SHT31+DFars+Solar+AeroCone
Operating System: Windows 10
Location: Hemel Hempstead, Hertfordshire, UK

Re: Intermittent FTP Timeout Errors upload to my Website

Post by colinpb »

I’m seeing the same two error codes. They have become quite frequent over the last month; sometimes they can be scattered over three days before back to error free.

I assumed it was BT; lost connection twice in the past month though not on the days with FTP errors. Filezilla is working fine for me.

Colin
geoffw
Posts: 556
Joined: Fri 08 May 2009 3:12 pm
Weather Station: Davis Vantage Vue
Operating System: Windows 10
Location: Pembrokeshire West Wales UK
Contact:

Re: Intermittent FTP Timeout Errors upload to my Website

Post by geoffw »

Steve

I contacted my ISP and here is there comment on the issue. I've tried changing the active/passive options with not change as far as I can see.

"Hello Geoffrey
Thank you for your ticket.
As this [CUMULUS] is third party software I'm afraid we can only advise.
I have spoken with our engineers and they have advised the following.
While I'm not familiar with the program you're using you need to make sure its using no more than 3 concurrent connections and if it still gives issues try changing from active to passive mode or vice versa.
If you need further assistance, please let us know.

Best wishes,

Joshua

Joshua Cain
QiQ Technical Support
Geoff
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steve
Cumulus Author
Posts: 26702
Joined: Mon 02 Jun 2008 6:49 pm
Weather Station: None
Operating System: None
Location: Vienne, France
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Re: Intermittent FTP Timeout Errors upload to my Website

Post by steve »

Cumulus only ever uses at most two concurrent ftp connections, one for normal ftp, and one for realtime ftp. You can display the current ftp connections in a command window using netstat - open ftp connections will end in ":ftp" in the foreign address column, and will have a state of ESTABLISHED. If you have network connection problems, it is possible that old connections are left open for a while if it is not possible to close them down. They should time out after a while and disconnect.
Steve
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