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User login problem

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PaulMy
Posts: 2743
Joined: Sun 28 Sep 2008 11:54 pm
Weather Station: Davis VP2+ Cumulus1 / CummulusMX
Operating System: Windows8 / Windows10
Location: Komoka, ON Canada
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User login problem

Post by PaulMy »

Hi freddie,
I have been helping user brookr from Leeds (Rob) on his CumulusMX updating and MXUIwebsite. It initially appeared that he had some computer issue after a recent Windows 10 update. He now tells me via email he can't login to Cumulus Forum. He can see the forum as a visitor but not login to do any posting.
Hi Paul
I’ve tried numerous times to login to no avail, even sending an e mail to the administrator isn’t working. I just end up back on the same login input when I press send.
Not sure what to do now. ??? Strange? It’s obviously my machine that’s playing up with corrupt links.
Rob
Hi Paul
It’s not my PC.
My son has checked it out on a remote session and he gets the same on his PC
Cumulus Support is not working!
Could you please alert Cumulus support from your end.
Thank you
I have no problem with a new login to the forum, and all works for me here in Komoka, Canada.

Any thoughts?

Regards,
Paul
Last edited by PaulMy on Wed 08 Sep 2021 1:19 pm, edited 1 time in total.

freddie
Posts: 1442
Joined: Wed 08 Jun 2011 11:19 am
Weather Station: Davis Vantage Pro 2 + Ecowitt
Operating System: GNU/Linux Ubuntu 20.04 LXC
Location: Alcaston, Shropshire, UK
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Re: User login problem

Post by freddie »

Hi Paul,

I just tried a login and it worked.
I just tried using the "email the administrator" function and it worked.
As far as I'm concerned the forum is working just fine.
I will have a look at the user account now.
Freddie
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freddie
Posts: 1442
Joined: Wed 08 Jun 2011 11:19 am
Weather Station: Davis Vantage Pro 2 + Ecowitt
Operating System: GNU/Linux Ubuntu 20.04 LXC
Location: Alcaston, Shropshire, UK
Contact:

Re: User login problem

Post by freddie »

User account has not been logged in to since late July. I tried to email using the email address associated with the account but it bounced.

Could you please pass on a message asking him to email me at forum@hosiene.co.uk?

Thanks.
Freddie
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brookr
Posts: 93
Joined: Sun 30 Jun 2013 7:41 am
Weather Station: Vanatge Pro2 plus
Operating System: Windows 10
Location: Farsley Near Leeds

Re: User login problem

Post by brookr »

Hi Paul
Back online, but still having issues with notifications tab. I would be grateful if you can send me a test.
Thank you for alerting Freddie to my issues.
kind regards ;)
Rob

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