No longer updates the web data on my site.ALTERVISTA.ORG

[ik3ssg]

Hi ! and thanks to read my post.

I have been using Cumulus1.9.4 for many years now, and I have always been happy because the WEB UPDATE on my site.altervista.org worked perfectly.
It hasn't worked for some time. I tried to load MX too but nothing to do ...
Where did I go wrong ?
I use a Technoline WS2350 (LaCrosse) station, Windows 10, and the site is on ALTERVISTA.org

I entered the site data correctly:
Hostname: ftp.mysite.altervista.org
FTP Port: 21
Directory: (empty)
Username: mysite
Password: mypassword.
Auto Update (ON)
Has anyone had the same problem?
If I click on File> Web Update, the update is successful ....
Some idea ?

Thank you
G.

[mcrossley]

I'd check with your web hosting company, many of them are switching off FTP and only allowing SFTP.

[ik3ssg]

hi !
Altervista say this parameter list
But when I force the update of the ftp transfer, all is ok..... Only the autoupdate is not running.....

FTP

Host: ftp.mysite.altervista.org
Port: 21
Userid: (mysite)
Password: (mypassword)
Mode: passive (PASV)
Criptation: None or TLS esplicit

I've try to change the software with the last release of MX, but also whit this no update data....

[mcrossley]

Please turn on FTP and debug logging. Let it run for an update or two, then zip up and attach the ftp log and latest MXdiags log file.