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"dayfile.txt" is not updating

Posted: Mon 24 Sep 2018 4:17 pm
by pernaczy
Since 3-4 days (I've notice this only yesterday morning) "Cumulus" is unable to update the "dayfile.txt". When I trie to use function "create missing" Cumulus is updating this file with the data missing but it can not to write an updated file ( there is bugreport stating that "If the above error mentions I/O error 32, something on your system is locking the file and preventing Cumulus writing to it") and Cumulus is closing down. After restarting computer I can use "creat missing" function andCumulus is able to update and writ down the "dayfile.txt".
What should I do (check)?
I have attached "bugreport" file and th "diags" folder

Re: "dayfile.txt" is not updating

Posted: Mon 24 Sep 2018 4:35 pm
by dazza1223
i had this happen to me befor i found that the was bug in the one off the month file ie jan18.txt

Re: "dayfile.txt" is not updating

Posted: Mon 24 Sep 2018 5:03 pm
by steve
The diags file is unlikely to help, all Cumulus knows is that it can’t write to the file. A likely culprit is antivirus software or similar.

Re: "dayfile.txt" is not updating

Posted: Mon 24 Sep 2018 6:43 pm
by sfws
Are you saying that Cumulus cannot update file at rollover time, but file can be updated by Cumulus at another time?
pernaczy wrote: "Cumulus" is unable to update the "dayfile.txt"
pernaczy wrote:Cumulus is able to update and writ down the "dayfile.txt".
If so, maybe some other process has been recently set by you (or automatically by your anti-virus) specifically to run at your rollover time and that gains exclusive access to the file just before Cumulus attempts to write to the file at a few microseconds after rollover time. (You can test this, by stopping Cumulus before rollover time, restarting it after rollover time and seeing if the delayed rollover on restarting Cumulus does update file ok).

Remember in Cumulus 1 you can kick off a process using Configuration menu, internet screen, External Programs frame, Daily box and using that ensures the process is run when Cumulus has finished updating dayfile.txt.
If Cumulus cannot kick it off an essential extra process (e.g. anti-virus scan or backing-up of files), either adjust the time extra process starts, or (if it is a script you can edit) add a half-second delay into the script before the stage at which it accesses the file.

Re: "dayfile.txt" is not updating

Posted: Tue 25 Sep 2018 6:48 am
by pernaczy
Thanks for all your replay. The only applications that are using "dayfile.txt" are: "Cumulus Toolbox" wchich is sending "dayfile.txt" to the server at 00:05 every day and the "Acronis True Image Home" wchich is doing backup of "Cumulus" folder at 00:23 every day. Yesterday I changed the time of sending "dayfile.txt" to the server by "Cumulus Toolbox" to 00:10.
Today everything went normal ("dayfile.txt" has been updated an sent to the server).
Hope the problem has been solved. :D