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Latest Cumulus MX release v3.1.2 build 3055 - 4 November 2019.
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CumulusMX and 1and1 Hosting

Discussion of version 3 of Cumulus, which runs on Windows, Linux, and OS X. All Cumulus MX queries in here, please.

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CamarilloWX
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CumulusMX and 1and1 Hosting

Post by CamarilloWX » Mon 04 Nov 2019 12:28 am

Hi All,

Longtime Cumulus 1 user here that until recently used Godaddy as my host. I recently moved to 1and1 due to some technical issues with GoDaddy. I have been dragging my feet migrating from Cumulus 1 to CumulusMX but it seems that now would be a good time because 1and1 does not allow ftp connections, only sftp. I loaded CumulusMX and I have been beating my head against a wall trying to get the sftp portion working. Everything works fine moving files with FileZilla and SCP but when I use the same parameters in CumulusMX the files do not make it to where they should be on the host. Is there anyone using CumulusMX and 1and1 as a host that can tell me how they got it working?

Thanks,

Eric

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Re: CumulusMX and 1and1 Hosting

Post by mcrossley » Mon 04 Nov 2019 10:18 am

I'd turn on FTP logging in the settings, configure it as you think it should be, let it run for a little while (so you capture a failure or two). Then zip up your MXdiags folder and add the ftplog file from the CMX root folder and post it here so we can take a look.

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Re: CumulusMX and 1and1 Hosting

Post by freddie » Mon 04 Nov 2019 11:04 am

Doesn't MX use FTPS not SFTP?
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Re: CumulusMX and 1and1 Hosting

Post by mcrossley » Mon 04 Nov 2019 1:11 pm

Correct. A quick Google shows 1 and 1 seem to use SFTP for Linux hosting and FTPS for Windows hosting packages

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Re: CumulusMX and 1and1 Hosting

Post by freddie » Mon 04 Nov 2019 3:46 pm

I can confirm that 1&1 Linux hosting uses SFTP - this site is running on one. I've never used a Windows offering....
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Re: CumulusMX and 1and1 Hosting

Post by nick_f » Mon 04 Nov 2019 6:11 pm

Hi
I had a site running on 1&1 with no issues. Account was set to use FTP port 21 but that's no longer allowed you need SFTP on port 22, i am assuming cumulus internet settings allow setting of SFTP as FTP was deprecated a few years ago, as its not a safe protocol.
for cumulus host name i had my domain url and the user name and password you get from your control panel in 1&1, you need to create an account if not one already there. I also had a separate directory \weather to place all the files.
As my station has been offline for a while and my version of MX is old I can't test for you.

Regards
Nick

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Re: CumulusMX and 1and1 Hosting

Post by freddie » Mon 04 Nov 2019 6:31 pm

nick_f wrote:
Mon 04 Nov 2019 6:11 pm
i am assuming cumulus internet settings allow setting of SFTP as FTP was deprecated a few years ago, as its not a safe protocol.
Cumulus MX doesn't support SFTP, but it does support FTPS.
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Re: CumulusMX and 1and1 Hosting

Post by CamarilloWX » Sun 10 Nov 2019 1:57 am

Thanks for all the replies. The move to 1and1 was triggered by some issues at GoDaddy and it is proving to be far more painful than anticipated. It would seem that as pointed out, I probably have a protocol issue. I previously used Cumulus 1 with GoDaddy and FTP. When I moved to 1and1 it would not accept FTP. I have never used FTPS or SFTP and when I began trying to implement the change to CumulusMX I did not note that FTPS and SFTP are two different protocols. Prior to posting I was changing various items in the internet settings of CumulusMX and checking the ftplog as suggested by mcrossley but there was nothing in it that was obviously an error. Now it looks like I have incompatible products, CumulusMX uses FTPS and 1and1 Linux hosting uses SFTP. I had hoped to stick with CumulusMX using a secure FTP method since I really liked Cumulus 1. I am currently using WinSCP to move the realtime file over and I guess I will add the other files for now. So my questions now:

Are there any plans to add SFTP as an option to CumulusMX?
I am going to look around for what other files need to be sent with WinSCP but is there a list of what CumulusMX moves during a normal processing period?

Thanks

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Re: CumulusMX and 1and1 Hosting

Post by ExperiMentor » Mon 11 Nov 2019 8:22 pm

freddie wrote:
Mon 04 Nov 2019 3:46 pm
I can confirm that 1&1 Linux hosting uses SFTP - this site is running on one. I've never used a Windows offering....
But doesn't Freddie's post here mean that he has CumulusMX running under Linux and sending SFTP to 1&1 successfully?
Either I'm misreading something or we need more details from Freddie as to how to get it working ...

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Re: CumulusMX and 1and1 Hosting

Post by freddie » Mon 11 Nov 2019 9:01 pm

ExperiMentor wrote:
Mon 11 Nov 2019 8:22 pm
freddie wrote:
Mon 04 Nov 2019 3:46 pm
I can confirm that 1&1 Linux hosting uses SFTP - this site is running on one. I've never used a Windows offering....
But doesn't Freddie's post here mean that he has CumulusMX running under Linux and sending SFTP to 1&1 successfully?
Either I'm misreading something or we need more details from Freddie as to how to get it working ...
You're misreading it. I was just agreeing that 1&1 hosting uses SFTP rather than FTP. I don't actually send anything to my 1&1 host - I proxy calls to my website back into my MX host sat on my internal network.

I made a later post mentioning that MX supports FTPS and not SFTP. See below:
freddie wrote:
Mon 04 Nov 2019 6:31 pm
Cumulus MX doesn't support SFTP, but it does support FTPS.
Freddie
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