Welcome to the Cumulus Support forum.

Latest Cumulus MX release v3.1.2 build 3055 - 4 November 2019.
Legacy Cumulus 1 release v1.9.4 (build 1099) - 28 November 2014

See the Wiki for downloading either version.

Search found 59 matches

by WxLee
Thu 09 Mar 2017 4:39 am
Forum: Cumulus 1 (discontinued)
Topic: Cumulus Server offline?
Replies: 1
Views: 801

Cumulus Server offline?

I've been trying all day to FTP into the files on my account on Steve's Cumulus Server today, but the site seems to be unreachable. Can anyone else verify whether the server is working? My hosted weather website is offline, and Cumulus 1 is giving me Error 500 all day, which usually means a file wit...
by WxLee
Thu 12 Jan 2017 10:51 pm
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 426 and error 10060
Replies: 2
Views: 1178

Re: FTP Connect Error 426 and error 10060

Sorry, I forgot you said you preferred email or PM for tech support. This time was partially my bad......you see I have two domain names - one for my weather website and one for security cameras, and when I went to change the A-record address back to 5.9.113.114, I changed the A-Record on the wrong ...
by WxLee
Thu 12 Jan 2017 9:31 pm
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 426 and error 10060
Replies: 2
Views: 1178

FTP Connect Error 426 and error 10060

I can't connect to my hosted website again. I checked my DYN account and once AGAIN they changed my A-Record back to an IP address local to my own network, instead of the 5.9.113.114 it is supposed to be. I changed it back. AGAIN. I'd like to now why DYN keeps periodically messing with my A-Records ...
by WxLee
Sat 22 Oct 2016 3:14 am
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 500 Again
Replies: 23
Views: 3885

Re: FTP Connect Error 500 Again

Thanks. That was interesting reading. I wonder if the change DYN made to my settings was some kind of fallback procedure that happened automatically?
by WxLee
Fri 21 Oct 2016 9:26 pm
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 500 Again
Replies: 23
Views: 3885

Re: FTP Connect Error 500 Again

As soon as I changed the A-Record back to 5.9.113.114 and saved the changes, my site sprang to life again. I'd like to prevent this issue if you can suggest how I might do that.

Thanks!
by WxLee
Fri 21 Oct 2016 9:23 pm
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 500 Again
Replies: 23
Views: 3885

Re: FTP Connect Error 500 Again

For some reason, DYN changed my A-Record setting BACK from what I had set by your instruction to being what they perceive as my location IP address. I am not familiar with this kind of thing, so can you tell me which of the 3 settings choices they have here is the one I should be selecting? Perhaps ...
by WxLee
Fri 21 Oct 2016 8:41 pm
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 500 Again
Replies: 23
Views: 3885

Re: FTP Connect Error 500 Again

Ah. And I know why. We had a power outage yesterday, and it seriously screwed up several things here on computers, even though they are on UPS power devices. I spent several hours last night trying to get DYN Updater FINALLY working again. I should have known it would hose all the settings too, but ...
by WxLee
Fri 21 Oct 2016 3:56 pm
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 500 Again
Replies: 23
Views: 3885

Re: FTP Connect Error 500 Again

I can't get my website to open at all....endlessly tries. Is your server down?
by WxLee
Wed 12 Oct 2016 3:39 pm
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 500 Again
Replies: 23
Views: 3885

Re: FTP Connect Error 500 Again

That should be reflected in the Error log, so I'll keep an eye on it and let you know if I see it. Thanks again!
by WxLee
Tue 11 Oct 2016 11:13 pm
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 500 Again
Replies: 23
Views: 3885

Re: FTP Connect Error 500 Again

Thanks for looking into this. It seems to be working OK again. :)
by WxLee
Tue 11 Oct 2016 2:15 pm
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 500 Again
Replies: 23
Views: 3885

FTP Connect Error 500 Again

Found this morning: 10/11/2016 2:15:01 AM : FTP Connect Error, Error code = 500 10/11/2016 2:15:01 AM : FTP Connect Error, Error code = 500 10/11/2016 2:15:01 AM : FTP Connect Error, Error code = 500 10/11/2016 2:15:02 AM : FTP Connect Timeout 10/11/2016 2:30:01 AM : FTP Connect Error, Error code = ...
by WxLee
Thu 06 Oct 2016 3:50 pm
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 500
Replies: 8
Views: 1829

Re: FTP Connect Error 500

Actually, when I did the Google search for automatically remove empty files the first few returns were for Linux. :) Not being into Linux ( I've tried for decades, always concluding it is an unfriendly pain in the OS), I kept searching until I ran across some more familiar Windows options. Being une...
by WxLee
Thu 06 Oct 2016 2:32 am
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 500
Replies: 8
Views: 1829

Re: FTP Connect Error 500

Thanks, Steve. Things are working again. :) I wonder if you could employ some kind of script that hunts for such zero length tmp files and deletes them as soon as they are created and left behind? Here is an example of such a tool, I found online. http://www.howtogeek.com/122294/automatically-clean-...
by WxLee
Wed 05 Oct 2016 7:25 pm
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 500
Replies: 8
Views: 1829

Re: FTP Connect Error 500

Colin, could you please post what you said above on the other thread mentioned in duke's reply? Steve has been in that thread, and I think he should see that info. Thanks.
by WxLee
Wed 05 Oct 2016 4:22 pm
Forum: Cumulus 1 (discontinued)
Topic: FTP Connect Error 500
Replies: 8
Views: 1829

Re: FTP Connect Error 500

Thanks!