Welcome to the Cumulus Support forum.

Latest Cumulus MX release 3.11.4 (build 3133) - 25 May 2021
Legacy Cumulus 1 release v1.9.4 (build 1099) - 28 November 2014 (a patch is available for 1.9.4 build 1099 that extends the date range of drop-down menus to 2030)

Download the Software (Cumulus MX / Cumulus 1 and other related items) from the Wiki

If you are interested in supporting Cumulus then maybe you would like to contribute to the maintenance of the Wiki? This need not take hours of your time - just a half hour here and there can make a big difference, particularly if many people are doing this. Any contributions are very welcome, whether they involve new content or editing of existing content. It will be very helpful to current and future users of Cumulus software if the Wiki is kept well-maintained and current. If you are interested then please contact forum user saratogaWX and ask for a Wiki account.

Search found 103 matches

by Vegit8
Tue 01 Jun 2021 10:29 am
Forum: Cumulus MX Current (releases since b3043)
Topic: data refresh on index.htm
Replies: 3
Views: 306

data refresh on index.htm

I monitor two sites. My own www.geoffwebber.co.uk/weather and this one www.charlesdowding.co.uk/weather/index.htm . On my site moving between the various pages and returning to index.htm will see a refresh of the data (if a new upload has been sent by MX) The other site (which is a complete copy of ...
by Vegit8
Sun 18 Apr 2021 4:00 pm
Forum: Cumulus MX Current (releases since b3043)
Topic: Reset WLL info in Station settings
Replies: 3
Views: 198

Re: Reset WLL info in Station settings

Hi
Yes, Cumulus has been restarted
by Vegit8
Sun 18 Apr 2021 3:34 pm
Forum: Cumulus MX Current (releases since b3043)
Topic: Reset WLL info in Station settings
Replies: 3
Views: 198

Reset WLL info in Station settings

A friend (who I now support remotely) has had a new router supplied after a change of Broadband supplier. His IP range has changed. The WLL device is obviously still connecting to the internet as his data is current on the weatherlink.com site. Looking at the Station settings page in MX the IP addre...
by Vegit8
Fri 05 Mar 2021 3:33 pm
Forum: Cumulus MX Current (releases since b3043)
Topic: ISP has 'UPGRADED' hosting - FTP no longer works
Replies: 31
Views: 1322

Re: ISP has 'UPGRADED' hosting - FTP no longer works

Final wash up After much to and fro'ing with me saying 'it all worked before you moved to a new platform' and them saying 'its not our fault'. I have opted for the nuclear option and moved my hosting. My new hosts (LCN) can limit FTP access by IP address - so after forking out a fiver for a permanen...
by Vegit8
Sat 06 Feb 2021 2:04 pm
Forum: Cumulus MX Current (releases since b3043)
Topic: ISP has 'UPGRADED' hosting - FTP no longer works
Replies: 31
Views: 1322

Re: ISP has 'UPGRADED' hosting - FTP no longer works

Hi Mark
Then I am at a loss as to why MX wont communicate.
It has worked perfectly up until now.

I'll have to consider changing host it would seem
by Vegit8
Sat 06 Feb 2021 1:10 pm
Forum: Cumulus MX Current (releases since b3043)
Topic: ISP has 'UPGRADED' hosting - FTP no longer works
Replies: 31
Views: 1322

Re: ISP has 'UPGRADED' hosting - FTP no longer works

The saga continues After discussions with the Hosting Co. I can connect with SFTP / 22 using Filezilla, but when using the same credentials and settings in MX I cannot. I suspect this is because I had to accept a new certificate from their server, I cannot see a way of doing this in the FTP config s...
by Vegit8
Thu 04 Feb 2021 12:06 pm
Forum: Cumulus MX Current (releases since b3043)
Topic: ISP has 'UPGRADED' hosting - FTP no longer works
Replies: 31
Views: 1322

Re: ISP has 'UPGRADED' hosting - FTP no longer works

Thanks. And NOTE: you are using SFTP while according to the logfiles you tried FTPS. Those are two very different things! Both in settings as in execution. So be sure what you are asking and what you are aiming at. On the old hosting platform I was using SFTP/22 I was advised to use FTPS - which di...
by Vegit8
Thu 04 Feb 2021 10:33 am
Forum: Cumulus MX Current (releases since b3043)
Topic: ISP has 'UPGRADED' hosting - FTP no longer works
Replies: 31
Views: 1322

Re: ISP has 'UPGRADED' hosting - FTP no longer works

Great. :clap: But could you elaborate a bit so that we know too what the problem was? Thnx! Yes; apologies It transpired that I had been given wrong information by the support people. as you suggested plain FTP worked, but SFTP doesnt - so I have gone back to them again asking how I can use SFTP So...
by Vegit8
Wed 03 Feb 2021 4:14 pm
Forum: Cumulus MX Current (releases since b3043)
Topic: ISP has 'UPGRADED' hosting - FTP no longer works
Replies: 31
Views: 1322

Re: ISP has 'UPGRADED' hosting - FTP no longer works

Thanks for everyones suggestions, afer fiddling with various FTP settings and talking to my hosts, I now have a working system again.
by Vegit8
Wed 03 Feb 2021 10:44 am
Forum: Cumulus MX Current (releases since b3043)
Topic: ISP has 'UPGRADED' hosting - FTP no longer works
Replies: 31
Views: 1322

Re: ISP has 'UPGRADED' hosting - FTP no longer works

I have seen several times, that FTP fails when it has managed to create a zero length file at some point. All further uploads to that file fail until you manually delete the zero length file on the server. I have no idea why this is! Hi Mark Have deleted the 0 byte files - next round of updates put...
by Vegit8
Tue 02 Feb 2021 7:56 pm
Forum: Cumulus MX Current (releases since b3043)
Topic: ISP has 'UPGRADED' hosting - FTP no longer works
Replies: 31
Views: 1322

Re: ISP has 'UPGRADED' hosting - FTP no longer works

You are not saying the user/group of the pre-existing files are the same as the admin user. Are they? If they are not the same, could you simply remove those prexisting files (they are not useful anyway) and see what happens? Hans, all files have the same ID - as I am connecting as admin then all p...
by Vegit8
Tue 02 Feb 2021 5:38 pm
Forum: Cumulus MX Current (releases since b3043)
Topic: ISP has 'UPGRADED' hosting - FTP no longer works
Replies: 31
Views: 1322

Re: ISP has 'UPGRADED' hosting - FTP no longer works

Hans Thank you for the detailed response - I have checked your remarks and here are my findings Apparently e.g. today.htm does not exist or is not owned so it can't be deleted and then when trying to upload it says Object reference not set. To me that seems as if the required FTP object has been rem...
by Vegit8
Tue 02 Feb 2021 4:33 pm
Forum: Cumulus MX Current (releases since b3043)
Topic: ISP has 'UPGRADED' hosting - FTP no longer works
Replies: 31
Views: 1322

Re: ISP has 'UPGRADED' hosting - FTP no longer works

OK ...
So I adopted Hans R's suggestion, and remopved the rename and added the delete commands to the FTP setup.

I now get realtime.txt and index.htm but both are 0 byte files...

Latest FTP log and MXDiags files attached
by Vegit8
Tue 02 Feb 2021 3:21 pm
Forum: Cumulus MX Current (releases since b3043)
Topic: ISP has 'UPGRADED' hosting - FTP no longer works
Replies: 31
Views: 1322

Re: ISP has 'UPGRADED' hosting - FTP no longer works

Ok ... So I have added the leading / as suggested and checked that there is no trailing / as also suggested. Neither has made any difference. Here is an extract from the latest ftp log with those changes applied. Still have double slashes, and still no files being uploaded. 2021-02-02 15:14:29.332 R...