Cumulus Support

Jasnick

Thanks Charlie and AllyCat - will follow your advice and today I am going to set it up all over again on a spare computer that I might leave on all the time. The fact that it did work correctly for a while - before we had the power cut - gives me encouragement that it is indeed some sort of connecti...

Jasnick

Yesterday my husband tried again putting in the new part again. Nothing happened except no outdoor temp and no wind reading. Not sure what happened but this morning everything is working! Outdoor temp is correct and it all looks good. Only problem was the enormous amount of rain (ten times actual am...

Jasnick

New sensor part arrived and unfortunately it made things even worse. Now there is no wind information as well. . So replaced the old part and at least got the wind back but still no correct outdoor temperature.

So back to the drawing board - will contact supplier once again.

Jasnick

Good afternoon Sent off the email to the supplier with a photo showing the false temperature reading and today got a reply saying they had consulted their technical experts and they will send a replacement part - a transmitter that will fix the problem. Was quite surprised at the quick reply so will...

Jasnick

Thanks Alan - no reply from them yet but that is nothing new here. Some companies - particularly online sellers - are not very customer orientated. Will post what happens.

Jasnick

Did what you said, Alan to no avail. Temp stayed the same and wind came back after restoring sensor cable but not temp. So it must just be faulty.
Thanks for your help!

Jasnick

Hi Alan Reasonably accessible via ladder - will have to wait until tomorrow though as it is a bit late today to send my husband up the ladder. :D Will certainly try your advice. I think it has always shown this temp as I have been when time permits tapping that section to see if I can adjust it some...

Jasnick

Outdoor humidity is correct, wind correct and no rain so can't tell. Indoor temp OK just the outdoor is stuck on 7.5c which we rarely get even in mid-winter and its just the end of summer now. On the computer it is giving 7.5 as both the min and max temps. Thanks Steve - I do appreciate the help. My...

Jasnick

Thanks Steve - so I should try and return the kit or is there any other way to fix it?

Jasnick

Using Cumulus 1.9.3 Build 1059 Windows 7 WS-1081 Touch Screen - Outdoor unit fixed to roof. Originally set up WS-1081 using EasyWeather instructions that came with the unit. Only have had it set up for a week or so and have now switched to Cumulus which has a nicer interface. My indoor temp is 25.4c...

Jasnick

Thank you Steve for your prompt replies. I understand. Lookling forward to using Cumulus.

Jasnick

Thanks Steve - so you are saying if I turn off the computer each night, I need to re-set the clock etc each day?

Jasnick

Good afternoon Using WS-1081 and Cumulus software 1.9.3 Build 1059 - Windows 7 How do I make sure the Display is showing the time and date from the computer? Is there a setting I have failed to set? I did read the ReadMe and tried to follow it - not sure I understood the double Format instruction? T...

Cumulus Support

Search found 13 matches

Re: Outdoor temperature never changes and always incorrect

Re: Outdoor temperature never changes and always incorrect

Re: Outdoor temperature never changes and always incorrect

Re: Outdoor temperature never changes and always incorrect

Re: Outdoor temperature never changes and always incorrect

Re: Outdoor temperature never changes and always incorrect

Re: Outdoor temperature never changes and always incorrect

Re: Outdoor temperature never changes and always incorrect

Re: Outdoor temperature never changes and always incorrect

Outdoor temperature never changes and always incorrect

Re: Time and date display on unit

Re: Time and date display on unit

Time and date display on unit